Privacy Policy
Last Updated: 2026
Detective Plumbing respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, phone calls, text messages, emails, and other communication channels.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address or city
- Details about your plumbing request or service need
- Any additional information you submit through our forms or communications
How We Use Your Information
We use the information you provide to:
- Respond to your service request
- Contact you by phone, email, or text message
- Schedule appointments or service visits
- Provide estimates, updates, reminders, and follow-up communication
- Improve our customer service and business operations
Text Messaging and Consent
By submitting a form, calling, or otherwise contacting Detective Plumbing, you may consent to receive calls, emails, or text messages related to your request. Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages at any time.
Consent to receive text messages is not a condition of purchasing any service.
Information Sharing
We do not sell your personal information. We may share information only when necessary to operate our business, provide requested services, comply with legal obligations, or work with trusted service providers who assist with communication, scheduling, website hosting, CRM, or customer management.
Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no website, form, or electronic communication method can be guaranteed to be completely secure.
Cookies and Website Tracking
Our website may use basic cookies, analytics, tracking pixels, or similar technologies to understand website performance, improve user experience, and support marketing or advertising efforts.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Your Choices
You may contact us to request that we update, correct, or remove your personal information, subject to any legal, operational, or recordkeeping requirements.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Detective Plumbing
Phone: 4254224928
Email: [email protected]